Embassy Suites by Hilton St. Louis St. Charles

"Our stay was very enjoyable, and the hotel amenities, including the pool area, were generally excellent. However, we did encounter a few instances related to staff interactions that we feel warrant attention. Evening Reception Policy Enforcement Upon returning one evening, we intended to briefly attend the complimentary reception to get beverages. We were carrying 'doggy bags' with restaurant leftovers. While we respect policies designed to prevent the consumption of outside meals during the reception, a staff member quickly and insistently..."

"This is my go to hotel whenever I return home for a visit. The staff is extremely accomidating and the African-American lady who runs the breakfast grill is AMAZING!! Her ability to remember her guest is awesome! She is so friendly, patient, and kind. The only downside to my stay is that I had a dog in the room next to me. I should have made a notation in my reservation and I highly recommend you do that so that..."

"I stayed here for the first time and loved the hotel. Geneve checked me in and was so nice and friendly. There is a complimentary bar/food happy hour which is very generous. Breakfast was cooked to order omelets if you choose or breakfast buffet. I chose the omelet and it was outstanding. The room was very large, quiet, and clean. I was able to work, watch TV and get some good sleep. Super fast drive to the airport (on a..."

"We stayed overnight while on the way to Indianapolis. The room was clean and well appointed. The hotel staff was extremely friendly. The breakfast was fantastic. The breakfast area was clean but the furnishings were a bit wore. I would definitely stay here again."

"**Review of Embassy Suites Convention Center** I recently stayed at the Embassy Suites Convention Center and had an excellent experience that I felt compelled to share. From the moment we arrived, the service was outstanding. Joshua, the service manager, went above and beyond to ensure our comfort. He recognized that I was on crutches and needed a handicap-accessible room, which made a significant difference during our stay. Additionally, knowing that we were Hilton Diamond members, Joshua upgraded us to the..."

"Geneva (I hope I got that right) is one of my favorite reasons to stay here! My in-laws live in the area and my husband and I have decided to start staying in a hotel when we visit. In November 2024 we came to visit the weekend after Thanksgiving to celebrate a birthday. We had intended to stay with another hotel chain with whom my husband of a different last name is a member. Upon reading the reviews of that..."

"10 minutes away from old town saint charles, delightful service, the lady who makes the fresh omelettes in the morning is so sweet! Breakfast is pretty good but we had a round sausage that was still frozen in the middle and we won't be having their dinner again. However everything else is fantastic. So many drink choices. Beautiful rooms that are larger than my apartment! The whole place is very clean. Also has a pool and 3 elevators!"

"QUICK SUMMARY: Clean rooms, minimal noise disturbance at night, nice workers, easy layout. EXTENDED STORY: I was there for the stl NARBC and it was awesome. When I got to the hotel there were plenty of parking spaces and the exterior was nice. I couldn't see any litter outside. They have both a regular push/pull door and a large rotating door. Immediately after I stepped inside I was struck by how large and open the inside was, the line to..."